Merchant’s technical expertise, account management, pragmatism and flexibility make them a valuable partner.
Tim Savage
Vendor Communications Lead
programme details
Kingfisher brought us on board to improve internal compliance and enhance engagement with its vendors. We are now a long-standing partner of the organisation, working with multiple stakeholder groups across a range of complex technology programmes.
Kingfisher PLC is an international home improvement company with over 1,900 stores, supported by a team of 82,000 colleagues.
Kingfisher PLC was looking to streamline its processes in order to reduce time–consuming manual tasks, mitigate associated errors and ultimately improve stakeholder relations.
We built an online tool to provide better access to business-critical compliance literature, transparency and control over employee progress, and an enhanced onboarding process, increasing compliance across Kingfisher’s global quality control division. We introduced technology to streamline processes and create new channels of communication, enhancing engagement with 1,000 vendor organisations as well as collaboration between stakeholders. We established a digitised process for sourcing and managing its sustainable packaging data, furthering Kingfisher’s sustainability agenda.
Improved the process for sourcing and managing sustainable packaging data, achieving a 5,700% ROI to date
Improved engagement and communication with more than 1,000 global vendors
Better access to business-critical compliance literature; transparency and control over employee progress
Take a look at more examples of our work…
Raising the profile of low-carbon fuel technology for Verde Clean Fuels
View results
